604-444-3732 Dispatcher



Wages : Based on experience

Job Description

The Universal Group is dedicated to being the safest full service Traffic Management Company, focused on direct service and safety. We are looking for a full-time Dispatcher to join our team! We offer great company culture, and benefits with fair wages!

If you are looking for a fun, energetic  culture and to join our continuously growing company, APPLY NOW!

Note: must be flexible  for fixed shift rotations such as day/nights during various weeks.


  • Ensure clients are provided with the very best traffic control service to protect workers, the general public and our employees.
  • Investigates and analyzes concerns from clients, general public and employee and reports these incidents as needed to the proper channels depending on the situation at hand. 
  • Ensure traffic control capabilities meet or exceed requirements for cost, quality, delivery, safety and responsiveness.
  • Answer phone calls, text messages and emails from clients and employees in regards to staffing at job sites, safety issues, and complaints that may arise.
  • Accurately enter all requests for staffing at job sites into a computer-based program as required.
  • Check various TMP’s and determine if special signs are required for the job and report the requirements to the Fleet/Warehouse Manager.
  • Track all requests for employee leave and time off to ensure optimum levels of staff are available for job requirements.
  • Assist with Special Events and work closely with the Coordinator to ensure proper levels of staff and equipment are available for the clients.


  • Knowledge and understanding of Traffic Management Plans and the Traffic Control Manual for Work on Roadways as developed by the Ministry of Transportation and Infrastructure.
  • Knowledge of Windows Office Applications; Word and Excel.
  • Telephone skills and mannerism.
  • Ability to multi-task and work under tight time constraints.
  • Dependability and available for flexible working hours.
  • Previous dispatching experience considered an asset.

If you have the qualifications outlined above, and are excited about the opportunity, please apply to this posting by attaching your and resume.

Reasons you'll love working for us